How can I request address data via LDAP?

General

  • LDAP (i.e. Lightweight Directory Access Protocol) provides a simple way to request and use address data such as phone numbers, email addresses etc. from TEAMBOX using you PIM (= Personal Information Manager, e.g. Outlook, Entourage, Apple contacts, Apple mail, iPhone, …).
  • The requested data is not saved on your device and is always requested in real time, which means that an active internet connection is required for access.
  • Please note that this is an optional feature that needs to be activated by intevo. Please contact our support for more details.
  • TEAMBOX hosted on your own server
    • If you’re running TEAMBOX on your own server, please contact your system administrator for more information.
  • Apple address book
    • Currently only available up until Mac OSX Yosemite 10.10.5

Settings

The following sample settings are based on a teambox.ch configuration. Please use your TEAMBOX details for your configuration.

PLEASE NOTE:

  1. These settings apply for your server if hosted by intevo (SaaS)
  2. ‘xxx’ needs to be replaced by your customer short name

Name: any (e.g. “TEAMBOX“)
Server: xxx.teambox.ch (your TEAMBOX URL)
Port: Standard (389)
SSL: yes
Search area: o=addressbook,dc=teambox,dc=ch
Area: subtree
Authentification: simple
User name: cn=xxx,dc=people
Password: specific LDAP password, to be communicated by your admin

Steps – Apple Mail

  1. Go to “System Preferences“ > “Internet Accounts“, scroll down the list to click “Add Other Account“ and select “LDAP account“
  2. Use the information in the screenshot to fill in the fields accordingly
  3. The username and password are provided by the network administrator
  4. After completing the above described steps, Mail automatically uses the configured LDAP account.

Steps – Outlook (Adding a Directory Services (LDAP) Account)

  1. Go to “Extras“ > “Accounts“
  2. Click the icon in the bottom-left corner of the window to add a new account and click “Directory Services Account“
  3. Enter the details for the directory service and click “Add account“
  4. If required, choose the authentification method after adding the account and/or define the LDAP search options by clicking the option “Advanced“